Account & Data Deletion
<Braces Bands> lets users who signed in with a social account (Google/Apple) delete their account and related data directly within the app.
1. How to Request Account Deletion
No separate website login is required. You can request account deletion within the app using the steps below.
- Open the Braces Bands app and go to the [Settings] tab
- Tap the account tile at the top to open the account screen (you must be signed in)
- Tap the [Delete Account] button at the bottom of the screen
- Review the notice and confirm the deletion (the app may automatically prompt you to re-authenticate if required)
If you've deleted the app or are unable to complete these steps yourself, contact [email protected] and we will process your request after verification.
2. Data That Is Deleted
| Item | When Deleted |
|---|---|
| Social login account information (Google/Apple account identifier, email, nickname) | Immediately upon processing the deletion request |
| Cloud backup data (wearing/replacement records, goal & reminder settings) | Immediately upon processing the deletion request |
| Sign in with Apple authorization token (only applicable if you signed in with an Apple account) | Revoked server-side upon processing the deletion request |
3. Data That Is Retained or Not Deleted
- Local wearing/replacement records stored on your current device are not deleted when your account is deleted; they are removed only if you delete the app or reset it yourself.
- The minimum transaction/subscription records legally required to be retained may be kept separately for the period mandated by applicable law.
- Auto-renewing subscriptions on the App Store/Google Play are not cancelled by account deletion and must be cancelled separately in each store.
4. Contact
Email: [email protected]